Returns & Exchanges
At Molten, we stand by the quality of our sports equipment and offer a 30-day return policy for unused items in their original packaging. Whether it is a basketball, volleyball, or soccer ball, we want to ensure you have the perfect gear for your game.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Pack Your Gear
Place the unused equipment in its original box, ensuring all tags are attached, and secure the prepaid label to the outside of the package.
- 4.Drop Off and Refund
Take your package to any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.